CHRISTIAN LOUBOUTIN Black Adolon Junior Sneaker

Payment Policy

Thank you for shopping with us! Please read our payment policy carefully before making a purchase.

Accepted Payment Methods

We accept the following forms of payment:
• Credit/Debit Cards (Visa, MasterCard, etc.)
• EFT (Electronic Funds Transfer)
• Instant EFT (via [e.g., PayFast/Yoco/Peach Payments])
• SnapScan/Zapper (if applicable)
• Store Credit or Gift Cards (if applicable)

Payment Terms
• All orders must be paid in full at the time of purchase.
• Your order will only be processed once payment has been received and cleared.
• For EFT payments, please use your order number as the payment reference and send proof of payment.

Security

All transactions are encrypted and processed securely through trusted third-party payment gateways. We do not store any credit card details on our servers.

Delivery Policy

Delivery Areas

We currently deliver within South Africa. For international orders, please contact us before placing your order.

Delivery Timeframes
• Standard Delivery: 2–5 working days (after payment is received).
• Express Delivery (if applicable): 1–2 working days.
• Delivery times may vary based on your location, public holidays, or high-demand periods.

Delivery Fees
• Flat-rate delivery fee: R[amount]
• Free delivery on orders over R[amount] (optional)
• Exact shipping costs will be calculated at checkout.

Order Processing
• Orders are processed within 1–2 working days after payment confirmation.
• You will receive a tracking number once your order is dispatched.

Courier Services

We use trusted courier partners to ensure your order arrives safely and on time.

Delays

We are not responsible for delivery delays caused by circumstances beyond our control (e.g. strikes, weather, courier issues), but we will assist where possible.

Incorrect Addresses

Please ensure your delivery details are accurate. We are not liable for lost orders due to incorrect or incomplete addresses.

Refund Policy

We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.

Returns
• You may return an item within 7 days of receiving it.
• Items must be unused, in original condition, and in original packaging.
• To initiate a return, please contact us at [your email] with your order number and reason for return.

Non-Returnable Items

The following items cannot be returned:
• Sale or clearance items
• Personalized or custom-made products
• Digital downloads (if applicable)
• Intimate or hygiene-sensitive items

Refunds
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 5–7 business days via the original payment method.
• Shipping costs are non-refundable unless the return is due to our error or a defective product.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product, contact us at [your email].

Return Shipping
• You will be responsible for the return shipping costs unless the product arrived damaged or incorrect.
• We recommend using a trackable courier service.